TOUCH POINTS LEADERSHIP HUMAN FACTOR 5 ways business owners should be more like a pencil The list of traits and characteristics a successful business owner needs to have never seems to end. From selling skills to time management – it seems we all need help in becoming something we’re not. And while some might say this can be a complicated effort, I believe it can be so effortless, a regular pencil can be a source of inspiration. Here are five sure ways we should all try to be more like the world’s most popular and widely used writing in-strument. Be adaptable. A pencil works equally well regard-less of who uses it. Business leaders who embrace this concept will build stronger networks, experience greater loyalty, and be viewed as an irreplaceable asset. Make mistakes. Even a pencil knows mistakes can and will happen. That is why it has an eraser on the other side of its writing tip. Mis-takes should not be viewed as failures, but rather as guides toward success. However, with such a small eraser that can run out if used too frequently, we must remember to try to never make the same mis-takes twice. It’s what’s inside that counts . Regardless of what colour, size or shape a pencil might be, it is all about the lead inside that gives it the ability to write. People sometimes tend to judge others based on superficial stereotypes. If individuals can look past their differ-ences and start focusing on the similarities, we might all be surprised how many new relationships can enrich our lives. Stay sharp. For a pencil to work its best, it must always be sharpened. However, making sure we are always at our best can sometimes take us out of our comfort zone. Learning new tech-nologies, adapting to a new corporate culture, or enter-ing a new industry can be challenging – and even frustrating. But the alterna-tive is becoming like a dull pencil – which no one ever wants to use. Leave your mark. A pencil can write on virtually any surface, giving it the ability to leave its mark wherever it goes. Successful people will tell you one of their most important skills is being able to leave their mark on others. This can range from sharing knowledge and offering pos-itive feedback, to just making an effort to remember some-one’s name. Which is easy to do if you write it down – with a pencil. – Marc Gordon massagetherapycanada.com WHAT’S ONLINE Trending items on MassageTherapyCanada.com 6 Massage Therapy Canada Summer 2017 Illustration: Brian Fray MISSED AN ISSUE? Check out Massage Therapy Canada magazine’s digital edition archive at www.massagetherapycanada.com/ digital. LATEST VIDEO Practice Points with Don Dillon is an online video series discussing the latest issues and trends in the massage therapy industry.